Your shop’s first hire — it works the night shift, you press send.
Buyer replies written from your real order data, the orders that need you today, listing problems with the fix already prepared — all of it waiting for your approval before you have finished your coffee.
The Morning Work, Already Done
LexaDesk is a working assistant for your shop, not another dashboard to check. It reads your messages, orders and listings while the shop is quiet, so by the time you sit down the work is drafted and waiting — each item with the reply or the fix already prepared.
It covers the four jobs that eat a seller’s morning. Most sellers start with the inbox — the rest is there when you need it:
- Buyer replies
Drafts written from the real order — what was bought, when it shipped, where it is now. In the buyer’s language, in your wording. You edit if you want, then you press send.
- Orders that need you
A dispatch deadline closing in, personalisation left blank, an address that looks incomplete, a delivery with no thank-you. Each one surfaces before it turns into a problem.
- Listing compliance
Every active listing checked against current marketplace policy, with the correction prepared where it is safe to prepare one. When a rule changes you hear it from us — with the number of your listings affected.
- Your badge, watched
Response rate, on-time dispatch and ratings tracked against the thresholds all month, with the specific orders and conversations pulling you down.
Everything it does
while the shop is closed
Eight parts, one job: have the morning’s work drafted, checked and waiting before you sit down — and never send any of it without you.
Your real order and listing data is read first, so a reply can cite what was bought, when it shipped and where it is now.
Every message, order and listing that needs a person becomes one job in one queue, each with the reply or the fix already prepared.
It works while the shop is quiet and finishes before you wake. Urgent things surface first; the rest waits politely in the queue.
Replies are written in the buyer’s language and in your wording, across 58 languages — and every edit you make teaches it.
Morning Queue
Returning buyers are recognised, so a third order never reads like a first one. Names and addresses stay out of the memory.
Response rate, on-time dispatch and ratings tracked against the thresholds — with the exact orders and conversations dragging you down.
It reads your own shop pages and puts approved text into the message box. That is the only thing it writes, anywhere.
Risky drafts are held back before you see them, shop tokens are encrypted, and buyer data is erased 90 days after delivery.
Six Reasons It Earns Its Place
No setup project, no rules to write, no call to book. The assistant is useful the first morning and stays useful as the shop grows — because it learns from what you approve.
Working the morning after a setup project.
Connect the shop and the first queue is built from the orders and messages already waiting. There are no templates to write, no rules to configure and no onboarding call — the work that was sitting there is what you review first.
Your wording, not a template’s.
Every draft you edit teaches it. It reads what you changed, and the next reply on that subject already sounds closer to you. The rules it learns are written in plain language for you to read, edit or delete — nothing is applied silently.
Nothing reaches a buyer without you.
There is no auto-send mode and there will not be one. Drafts that beg for reviews, offer incentives, add off-platform links or promise a delivery date are held back before you ever see them — the rules are checked first, not after.
The free plan is not a demo.
Translation and the shop audit work with no account and no card. On every plan you still see each compliance finding, policy alert and Star Seller warning — we do not hide a problem in order to sell you the answer. Paid plans add unlimited drafts and one-click fixes.
Take the weekend off.
Away Mode keeps drafting everything, wakes you only for what is genuinely urgent, and hands you one batch on your return: how many jobs are waiting, roughly how long they will take, and which are safe to approve together.
One shop, or fifty.
Agencies get a workspace per client, one combined queue across all of them, and roles that fit the job — an operator approves daily work, a viewer can only read. The monthly client report writes itself.
Replies from real orders
Not a template — a draft that knows the order.
Every morning the work is already done and waiting. Each buyer message is read, matched to its order, and answered with a draft that cites what was bought, when it shipped and where it is now — in the buyer’s language, in your wording. You read it, edit if you want, and send.
- Drafts are built from your actual order data, so a shipping answer is never guessed.
- Written in the buyer’s language and translated back into yours, across 58 languages.
- Urgent orders and listing problems arrive in the same queue, each with the fix prepared.
Nothing sends itself
There is no auto-send mode, and there will not be one.
Every draft waits for you to read it. Before it ever reaches your screen it is checked against the rules that get shops suspended, and anything that breaks one is held back instead of shown. The browser extension never clicks send on your behalf — you do, every time.
- Checked before you see it — no review begging, no incentives, no off-platform links, no delivery date nobody promised.
- No invented product claims — if it is not in your listing, the draft will not say it.
- Buyer data expires — names and addresses are encrypted, kept out of logs, and erased 90 days after delivery.
Let the shop run itself tonight
Connect once, and tomorrow morning the work is already waiting for your approval.
Paste your shop address and see what is at risk in about a minute. No account, no card.
Translate buyer messages and answer in their language, free and without an account.
Start free and stay free if you like. Paid plans add unlimited drafts, order alerts and listing fixes.