Everything it does before you wake up
Buyer replies drafted from real order data, the orders closing in on a deadline, listing problems with the correction already prepared, your Star Seller badge watched all month — every one of them waiting for your approval, and not one of them sent without you.
Replies from real orders
Not a template — a draft that knows the order.
Every morning the work is already done and waiting. Each buyer message is read, matched to its order, and answered with a draft that cites what was bought, when it shipped and where it is now — in the buyer’s language, in your wording. You read it, edit if you want, and send.
- Drafts are built from your actual order data, so a shipping answer is never guessed.
- Written in the buyer’s language and translated back into yours, across 58 languages.
- Urgent orders and listing problems arrive in the same queue, each with the fix prepared.
Nothing sends itself
There is no auto-send mode, and there will not be one.
Every draft waits for you to read it. Before it ever reaches your screen it is checked against the rules that get shops suspended, and anything that breaks one is held back instead of shown. The browser extension never clicks send on your behalf — you do, every time.
- Checked before you see it — no review begging, no incentives, no off-platform links, no delivery date nobody promised.
- No invented product claims — if it is not in your listing, the draft will not say it.
- Buyer data expires — names and addresses are encrypted, kept out of logs, and erased 90 days after delivery.
The orders that need you, before they hurt
A deadline is only a problem if nobody is watching it.
A dispatch window closing tonight. Personalisation the buyer never filled in. An address missing a line. A parcel delivered a week ago that never got a word from you. Each one is found while the shop is quiet, and each one arrives as a single item with the message already written and the reason stated in plain language.
- Ship-by deadlines ranked by how little time is left, not by when the order came in.
- Blank or over-long personalisation caught before it becomes a cancellation.
- Delivered orders with no thank-you, drafted and waiting — the cheapest review you will ever earn.
Policy problems, with the fix attached
Finding the problem is the easy half.
Every active listing is checked against a versioned rule set. Where a correction is safe to prepare, it is already written — the old text and the new one side by side, yours to apply in a single click. Nothing is changed on your shop until you say so, and every applied fix keeps a thirty-day undo.
- Before and after shown in full, so you approve a change rather than trust one.
- Thirty-day undo on every fix, because a rule can be read two ways.
- When a marketplace policy changes, you hear it from us — with the number of your listings affected.
Your badge, watched all month
Not a score. The three conversations costing you the badge.
Response rate, on-time dispatch and rating are tracked against the thresholds across the whole measurement window. When a number starts to slip you are told which specific messages and orders are pulling it down — and the replies that would fix it are already drafted and waiting in your queue.
- Every criterion against its threshold, with the trend and the days remaining.
- The exact conversations dragging the number down, each one already answered in draft.
- Where a criterion cannot be measured honestly, it says so instead of inventing a figure.
Take the weekend off
The shop keeps working. It just does not send anything.
Set the dates and go. Messages keep being read and answered in draft, orders keep being watched, and only the genuinely urgent reaches your phone. You come back to one screen instead of an inbox: how many jobs, how long they will take, and which are safe to approve together.
- You decide what counts as urgent — returns, damage, a deadline inside a day.
- The return screen batches the low-risk work so a week away is twenty minutes back.
- It writes your holiday auto-reply for you to paste in. It never switches one on for you.
Every buyer, in their own language
Free, with no account and no card.
A message arrives in Spanish and you read it in English. You answer in English and the buyer reads it in Spanish. Fifty-eight languages, detected automatically, right inside your own shop inbox — and this part costs nothing and needs no sign-up at all.
- Install the extension and it is there — no account, no card, no trial clock.
- Your wording, carried across the language rather than flattened into machine phrasing.
- Nothing is stored after a translation is returned to you.
One shop or fifty
A workspace per client. One queue across all of them.
Every client shop keeps its own workspace, its own rules and its own voice — but the morning work arrives in a single queue, sorted by what is closest to costing someone money. Invite the people who work them with a role that fits the job, and hand each client a monthly report you did not have to write.
- Roles that mean something: an operator approves and rejects, a viewer only reads.
- One combined queue across every client, ordered by urgency rather than by shop.
- A monthly report per workspace — messages handled, response time, hours saved.
Let the shop run itself tonight
Connect once, and tomorrow morning the work is already waiting for your approval.
Paste your shop address and see what is at risk in about a minute. No account, no card.
Translate buyer messages and answer in their language, free and without an account.
Start free and stay free if you like. Paid plans add unlimited drafts, order alerts and listing fixes.